Terms of Service

About Amicably

Amicably is operated by Peppercorn Technologies Inc., a corporation incorporated under the laws of Canada.

1. Acceptance of Terms

By accessing or using Amicably (“the Service”), operated by Peppercorn Technologies Inc. (“Amicably”, “we”, “us”, or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not access or use the Service.

2. Description of Service

Amicably provides Canadian family law calculation and preparation tools, including child support and spousal support estimates, property division estimates, financial statements, reports, court form preparation, knowledge-grounded Q&A, and related features. The Service is intended for informational and educational purposes only and is not legal advice.

We may modify, suspend, or discontinue features of the Service at any time. If we decide to discontinue the Service as a whole, we will give reasonable notice where practical. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

3. Not Legal Advice

Nothing the Service provides is legal advice, and Amicably does not give legal advice to anyone. This covers every part of the Service, including calculations, estimates, reports, financial statements, court forms and other generated documents, AI chat and knowledge answers, public calculators, blog posts, and any email, support response, or other communication from our team, whether or not the person communicating with you is a lawyer or other licensed professional. It remains true even if something appears specific to your situation or is worded like a recommendation. Calculations, explanations, and information provided are estimates based on publicly available guidelines and may not reflect your specific legal situation.

No solicitor-client, lawyer-client, or other professional-client relationship exists or will ever arise between you and Amicably or anyone on our team because of the Service. Nothing in the Service or your dealings with us about it creates one, including creating an account, paying for the Service, entering information (even confidential information), sending a chat message, receiving an output, or contacting us. Amicably does not represent you or act for you.

This applies to everyone without exception: individuals, the other party to a matter, mediators, lawyers, paralegals, financial professionals, any other professional, and the clients of any professional. A lawyer or mediator who uses the Service receives no legal advice from Amicably, and neither do their clients.

Amicably is not a law firm or an accounting firm and is not regulated by a law society. Nothing in the Service, and nothing our team tells you by email or otherwise, is tax, accounting, financial, or valuation advice either. What you enter into the Service, including chat messages, may not be protected by solicitor-client privilege, and we may be legally required to disclose it, for example under a court order.

You should consult a qualified family lawyer in your province or territory for legal advice, and before making any legal decisions, entering into agreements, or filing documents with a court. Do not rely on the Service in place of a lawyer’s advice. See our Disclaimers page for additional detail.

4. Eligibility

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms. If you accept these Terms on behalf of a firm or other organization, you confirm that you are authorized to bind it.

5. User Accounts

You may be required to create an account to access certain features. You are responsible for maintaining the security of your account, including safeguarding access to the email address associated with your account. You are responsible for all activities that occur under your account.

You agree to provide accurate and complete information when creating your account and to update such information as necessary. We reserve the right to suspend or terminate accounts that contain inaccurate information or that violate these Terms.

Because we sign you in through your email, anyone who can open your email may be able to reach your account. Keep your email secure, sign out when you finish on a shared device, and tell us promptly if you think someone else has accessed your account.

We do not decide disputes between people about who controls an account or its information. We may ask for supporting documents, such as a court order, and may suspend access until the dispute is resolved.

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to any part of the Service, other accounts, or computer systems or networks connected to the Service
• Use the Service to harass, abuse, harm, locate, or monitor another person, or to collect or misuse personal information about others
• Interfere with or disrupt the Service or servers or networks connected to the Service
• Use automated means (bots, scrapers, or similar) to access the Service without our prior written consent
• Reproduce, duplicate, copy, sell, or resell any portion of the Service without our express written permission
• Present the Service’s outputs as legal advice from Amicably or as a substitute for legal advice

7. Professional Use

If you use the Service in a professional practice (for example, as a family mediator, lawyer, or financial professional) with information about your clients, the following also applies:

• No legal advice from us: Amicably gives no legal advice to you or your clients and has no solicitor-client, lawyer-client, or other professional-client relationship with any of you, and neither does anyone on our team. Any relationship you have with your own clients is separate from the Service, and Amicably is not part of it. Legal advice, for you or your clients, has to come from a lawyer, not from Amicably.
• Client information: You confirm that you have your clients’ consent, or are otherwise permitted by law, to enter their information into the Service, and that they have been told it will be handled as described in our Privacy Policy. You remain responsible for your own obligations to your clients, including the rules of any professional or regulatory body you belong to, such as those protecting privileged or confidential information.
• Your practice: You confirm that you hold, and will maintain, any licence or accreditation your practice requires.
• Sharing outputs: You may share calculations, reports, and other outputs with your clients in the course of your practice. This is not resale under “Acceptable Use” above, but you may not resell or sublicense access to the Service itself. Outputs you share are not legal advice from Amicably. When you share them, do not remove or change the notices or disclaimers we include on them.
• Professional judgment: The Service supports your work and does not replace your professional judgment. You are responsible for reviewing outputs, including AI-generated content, before relying on them or sharing them with clients. Any advice or services you give your clients are your own, not Amicably’s, and you are responsible for them.
• Your records: The Service is not a record-keeping system for your practice. Keep your own copies of the reports and documents your client files need.

8. Payments and Refunds

Certain features of the Service may require payment. All fees are stated in Canadian dollars (CAD) and are inclusive of applicable taxes unless stated otherwise. Fees are non-refundable except where required by applicable consumer protection law or as otherwise stated at the time of purchase. We may also give a refund or credit at our discretion; doing so once does not oblige us to do so again.

We reserve the right to change our pricing at any time. Price changes will not affect purchases already completed.

9. Intellectual Property

All content, design, software, algorithms, and other materials comprising the Service are owned by Amicably or its licensors and are protected by Canadian and international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or reverse-engineer any part of the Service without prior written consent.

The outputs produced by the Service are generated for your own use or, if you are a professional user, for use in your practice as described under “Professional Use” above. You may share or print your results.

If you send us suggestions or other feedback, we may use it without restriction or obligation to you.

10. Your Content and Data

You retain ownership of the data you input into the Service. By using the Service, you grant us a limited licence to use, process, and store your data solely for the purpose of providing and improving the Service. We treat the information you enter as confidential and will not use or disclose it except as described in our Privacy Policy.

11. Third-Party Services

The Service relies on third-party providers for hosting and backups, email delivery, payment processing, AI processing, and authentication. We are not responsible for the availability, accuracy, or practices of these third-party services. Your use of any third-party service (such as Google for authentication) is subject to that provider’s own terms and privacy policies.

12. Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.

We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components, or that any content or calculations will be accurate or complete. You acknowledge that family law is complex and jurisdiction-specific, and that the Service’s outputs are estimates only.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Amicably and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of or inability to use the Service, even if we have been advised of the possibility of such damages.

In no event shall our total aggregate liability to you for all claims arising out of or relating to the Service exceed the amounts you have paid us in the twelve (12) months preceding the claim, or fifty Canadian dollars (CAD $50), whichever is greater.

Nothing in these Terms limits our liability for fraud, gross negligence, or wilful misconduct, or any liability that cannot be limited by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Amicably and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your reliance on the Service’s outputs for legal decisions, including any claim by a client of yours relating to information you entered into the Service or your use of its outputs in your practice.

15. Termination

We may suspend or terminate your access to the Service at any time, with or without cause. Unless we act because of a breach of these Terms or for security or legal reasons, we will try to give you reasonable notice first so that you can ask for a copy of your information. Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to “Not Legal Advice”, intellectual property, disclaimers, indemnification, and limitations of liability.

You may terminate your account at any time by contacting us at support@amicably.ca.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in the Province of British Columbia for the resolution of any disputes arising out of or relating to these Terms or the Service.

If you use the Service as a consumer, nothing in these Terms takes away rights you have under the consumer protection laws of your province or territory that cannot be waived by agreement.

17. General

If any provision of these Terms is held to be unenforceable or invalid, that provision will be enforced to the maximum extent possible, and the remaining provisions will remain in full force and effect.

We may transfer these Terms as part of a merger, acquisition, or sale of our business. You may not transfer your account or these Terms without our consent. If we do not enforce a provision of these Terms, that is not a waiver of our right to enforce it later. We are not responsible for delays or failures caused by events beyond our reasonable control.

18. Entire Agreement

These Terms, together with our Privacy Policy and Disclaimers, constitute the entire agreement between you and Amicably regarding the Service and supersede all prior agreements and understandings, whether written or oral.

19. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will provide notice through the Service or by email. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.

20. Contact Us

If you have questions about these Terms, please contact us at:

support@amicably.ca